Job Title: Vice President of Operations
Company: Confidential
Location: Confidential
Job Type: Full-time, Executive Level
Job Overview: The Vice President of Operations will provide strategic leadership and operational excellence across multiple restaurant concepts, driving performance, growth, and operational consistency for our restaurant group. This critical role will oversee all operational aspects of the organization, ensuring top-tier guest experience, financial performance, and strategic expansion.
Key Responsibilities:
- Develop and implement comprehensive operational strategies aligned with the company's overall business objectives
- Lead and optimize operational performance across all restaurant concepts and locations
- Create and maintain standardized operational procedures, training programs, and quality control systems
- Manage and supervise regional and general managers, providing mentorship and strategic guidance
- Analyze key performance indicators (KPIs) to drive continuous improvement and operational efficiency
- Oversee restaurant-level financial performance, including revenue, cost control, and profitability
- Collaborate with executive leadership to develop and execute growth strategies
- Manage vendor relationships and negotiate contracts for multi-unit operations
- Ensure compliance with health, safety, and legal regulations across all restaurant locations
- Drive innovation in operational processes, technology integration, and service standards
- Develop and manage annual operational budgets
- Lead cross-functional teams to implement strategic initiatives
- Conduct regular operational audits and site visits
- Manage and optimize supply chain and procurement processes
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- Master's degree preferred
- Minimum of 10-12 years of progressive leadership experience in multi-unit restaurant operations
- Proven track record of successfully managing large-scale restaurant groups
- Extensive knowledge of restaurant operations, financial management, and industry best practices
- Strong strategic planning and business development skills
- Demonstrated ability to drive organizational change and improve operational performance
- Exceptional leadership and team-building capabilities
- Advanced financial acumen and budgeting expertise
- Experience with multiple restaurant concepts and dining formats
Technical Skills:
- Advanced proficiency in restaurant management software
- Enterprise resource planning (ERP) systems
- Financial modeling and analysis tools
- Performance management systems
- Advanced data analytics and reporting
- POS system expertise
- Strong digital literacy
Required Competencies:
- Strategic thinking and vision
- Financial management
- Operational excellence
- Leadership and team development
- Problem-solving and decision-making
- Change management
- Communication and interpersonal skills
Physical Requirements:
- Ability to travel extensively between restaurant locations
- Flexible work schedule, including evenings and weekends
- Ability to work in fast-paced, high-pressure environments
Compensation:
- Highly competitive executive-level salary
- Performance-based bonus structure
- Comprehensive executive benefits package
- Stock options or equity compensation
- Professional development opportunities
Technology and Tools:
- Proficient with enterprise-level restaurant management platforms
- Experience with digital transformation in restaurant operations
- Familiarity with emerging restaurant technology trends
Personal Attributes:
- Visionary leader with entrepreneurial spirit
- Adaptable and resilient
- Commitment to continuous improvement
- Customer-centric approach
- Ethical and transparent leadership style
How to Apply: Qualified candidates should submit:
- Comprehensive resume
- Detailed cover letter
- Leadership portfolio demonstrating operational achievements
- Professional references
The company is an Equal Opportunity Employer committed to diversity and inclusion in our workplace.