Immediate need for a talented Desktop Support Technician. This is a 12+months contract opportunity with long-term potential and is located in Loves Park, IL (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:24-52048

Pay Range: $23 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience:

• Key Skills: Troubleshooting, Installation, Configuration .
• Repair, test, image and clean PC’s, laptop, monitors, printers, and other related hardware.
• Maintain, analyze, and troubleshoot, software and computer peripherals.
• Ability to setup, configure and add all hardware.
• Experience with asset management. Install, move, add, and change.
• Large IMAC events expected for client printer migration and PC refreshes
• Assure that all tickets requiring follow up work and/or calls receive appropriate attention.
• Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer’s site
• Back up and burn end user data.
• Assist in developing and documenting improvements to current processes.
• Assist other coworkers in resolution of end users’ technical issues across the program.
• Assist Site Leader in the execution of established processes and escalations.
• Ability to handle multiple projects.
• Experience working in enterprise environment.

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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