As a Sr Automation Technician - Fire and Security here at Honeywell, you will play a critical role in providing advanced technical support and expertise for our fire and security solutions. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business. You will report directly to our Field Service Engineering Manager, and you'll work out of our Phoenix, Arizona location on a hybrid work schedule. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.nnKEY RESPONSIBILITIESnn• Troubleshoot and resolve complex technical issues for our fire and security solutionsnn• Provide advanced technical support and expertise for our fire and security solutionsnn• Collaborate with cross-functional teams to ensure successful implementation of our solutionsnn• Conduct training sessions for customers and field service techniciansnn• Stay updated with industry trends and advancements, and provide recommendations for improvementnnBENEFITS OF WORKING FOR HONEYWELLnn• Benefits – Medical, Vision, Dental, Mental Healthnn• Paid Vacation • 401k Plan/Retirement Benefits (as per regional policy)nn• Career Growthnn• Professional DevelopmentnnYOU MUST HAVEnn• Minimum of 6 years of proven experience in field service engineering, with a focus on fire and security solutionsnn• Strong technical knowledge and expertise in fire and security technologiesnn• Excellent problem-solving and troubleshooting skillsnn• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholdersnn• Experience in project management and executionnn• Strong customer focus and ability to build and maintain relationshipsnnWE VALUEnn• Experience with Honeywell fire and security systemsnn• Strong customer service and communication skillsnn• Ability to work well under pressure and in fast-paced environmentsnn• Willingness to travel and work flexible hoursnnHoneywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.