A prestigious global Bank is looking for a Deposit Operations Team Lead, to be in charge of a Team of Deposit Operations Analysts

The ideal candidate is someone who has experience performing responsibilities such as:

• Supervise the review and approval of signature verification on all client requests.
• Conduct daily oversight of teller activities, ensuring accurate checks and cash balancing.
• Lead the coordination and processing of ACH files, adhering to NACHA guidelines for incoming and originating transactions.
• Manage the Bank System’s case openings and follow-ups for resolving specific issues or concerns.
• Authorize and review all Deposit entries within the Bank system.
• Oversee the scanning and correct document allocation to the imaging system.
• Ensure prompt and accurate responses to audit requests, and oversee audit confirmations.
• Guide the account services team in managing customer inquiries, investigations, and inter-departmental communications.
• Approve transaction overrides and handle customer service requests at branch locations.
• Support team members in their daily operations and project execution.
• Lead the response to annual privacy notices and manage filings for abandoned properties.
• Ensure that all customer requests received through the system are processed, analyzed, and addressed appropriately.

Requirements:

• 5+ years of relevant experience at a Banking institution
• Experience with international clients' accounts
• High School (required) or higher education (preferred)
• Language: Bilingual English and Spanish (required)
• Supervisory, managerial or Team lead experience (required)