Omnicom Media Group (OMG), the media services division of Omnicom Group Inc. (NYSE: OMC) - delivers transformational experiences for consumers, clients, and talent. Powered by the Omni marketing orchestration system, OMG connects best-in-class capabilities that enable our full-service media agencies OMD, PHD, and Hearts & Science to deliver more relevant and actionable consumer experiences, more productive and proactive client experiences, and more collaborative and rewarding talent experiences for the more than 24,000 people serving the world's leading brands in OMG agencies around the globe.

Overview

The Associate Director for Solutions Enablement role will bridge the gap between workforce/workflow solutions and agency client teams, and to ensure seamless delivery of our internal solutions that align with client objectives and maximize ROI. They will operate as part of the Solutions department while also being an extension of the agency transformation team to deploy, enable and maintain key OMG initiatives.

Reporting to the Director of the Solutions Enablement, the Associate Director for Solutions Enablement embodies our transformation mindset to support all deployment objectives for their respective agency at OMG North America. The role entails fostering collaboration across agency teams to deliver quality work, support the process engineering team to design process optimizations, and archive retrospective learnings for future success.

The ideal candidate is confident, adaptive, energetic, inquisitive, and a self-starter; passionate and driven while having great attention to detail; a clear and confident communicator, proactive in their approach and able to plan to mitigate risk. This role is for someone who is truly dynamic, highly personable, and capable of delivering better business outcomes. Comfortable working independently and with a group of varied senior and junior colleagues, and able to adjust priorities without skipping a beat.

Qualifications

• Excellent communication skills
• Strong understanding of the digital advertising ecosystem, including media workflows
• Ability to translate client workflow needs into solutions and/or features
• Strong interpersonal and collaboration skills; team player with stakeholder management experience
• Impeccable time management and organizational skills
• Ability to take a bigger picture strategic perspective, balanced with an eye for details and a willingness to roll sleeves up to get the job done
• A consummate, proactive communicator, both verbally and in writing
• Creative, strategic thinker with the ability to use both data and intuition to inform decisions
• Excellent Project Management and organizational skills, with the ability to prioritize and manage multiple initiatives.
• 7-12 years of relevant experience, preferably in a media agency or consulting firm

Responsibilities

• Cross-Functional Collaboration
  • Act as a liaison between the Agencies, Solutions Development teams to ensure alignment on goals and deliverables
  • Provide feedback to enhance solutions developed
• Deployment Planning & Execution:
  • Develop and execute a deployment strategy for transformation initiatives, focusing on efficient rollouts, minimal disruption, and adherence to timelines.
• Change Management & Training
  • Implement change management strategies, including training sessions and support, to ensure that employees are equipped and engaged with the new processes or systems
  • Create and deliver training materials, workshops, and enablement programs for internal teams.
  • Conduct regular knowledge-sharing sessions to ensure teams are updated on new tools, platforms, and methodologies.
• Risk Mitigation:
  • Identify potential deployment risks and develop strategies to manage them, maintaining continuity during the transition.
  • Leverage data to inform future strategies and identify opportunities for process improvements.
• Communication & Support:
  • Provide clear communication and support to teams affected by the deployment, maintaining transparency and engagement throughout the transition
  • Develop case studies, best practices, and reports to highlight successful campaigns and learnings.
• Adoption & Optimization
  • Monitor adoption metrics and gather feedback from employees to assess the effectiveness of the deployment and make adjustments as needed.
  • Partner with teams to evaluate performance and recommend optimizations
  • Leverage data to inform future strategies and identify opportunities for process improvements.

#LI-JS2

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.

Compensation Range

$100,000-$125,000 USD

This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs.

Omnicom Media Group is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Review Our Recruitment Privacy Notice