Milestone Technologies is looking for a Director, Total Rewards and People Analytics to lead our global compensation and benefits team supporting 16 countries across the globe. We are searching for a leader who can drive team performance in support of our global compensation and benefits programs. You will align our global compensation and benefits programs to reflect our Employee Value Proposition while addressing the evolving needs of our global workforce and addressing the competitive environment. You will drive operational efficiencies and high customer satisfaction. The role reports to our Chief People Officer.

How You Will Make an Impact:

You will be responsible to design, develop, and execute on global strategic compensation and benefits initiatives that will contribute to Milestone's long-term success by building strong, comprehensive, equitable programs for our employees while balancing costs/value.

• Collaborate effectively within the People Experience organization as well with other organizations to effectively drive the development and analysis of compensation programs, including base and variable pay while driving change on an organization-wide scale.
• Oversee all processes associated with compensation programs, including roll-out strategies and communications as well as training.
• Manage the job costing function, collaborating with Sales and Service Delivery, for pricing roles for customer RFP responses and contract renewals.
• Provide expertise, guidance, and education to leaders and managers on our compensation programs.
• Perform ad-hoc analysis and manage special projects (e.g., job architecture and leveling, organizational planning, compensation strategy, retention).
• Drive continual improvement in our compensation and benefits programs, practices and policies.
• Develop and drive an effective Benefits communication strategy to ensure employee understanding of benefits plan offerings and policies.
• Design and ensure delivery of an optimal employee experience for Benefits related processes and events (e.g. Open enrollment, life events, onboarding, etc).
• Manage vendor relationships to ensure optimal execution of benefits programs. Lead negotiations and annual contract renewals with our carriers globally and assess fit for future needs as we scale.
• Leverage collaborative partnerships with our benefits and retirement administrators to maintain compliance with US federal and state regulations (ERISA, HIPAA, FMLA, COBRA, ACA, etc).
• Oversee the management of global benefit programs in accordance with market practices and statutory regulations.
• Build meaningful people analytics for use within People Experience and for use by Executives, managers, and other organizations with a need for workforce data.
• Inspire employee confidence with a strong customer service focus.

What You Will Need to Succeed:

• Bachelor's degree in business administration, Human Resources, or related field.
• 15 years relevant compensation, benefits, and leadership experience.
• Broad experience with strategic compensation and benefits programs to attract, develop and engage the workforce.
• Expertise with job costing and burden rate calculations for global contingent workforce in support of sales cycle.
• Advanced proficiency in Microsoft Excel (can perform complex functions), and qualitative analysis.
• High level of competency in leading a team and maximizing capabilities.
• Experienced with Radford Global Technology Survey or similar market survey providers.
• Strong collaborative, interpersonal, verbal, and written communication skills.
• Strategic planner with sound business skills, analytical ability, good judgment, with strong operational focus.
• Experienced with Workday compensation and analytics modules; high level of proficiency with process design/efficiency and systems.
• Familiarity with M&A a plus.
• Strong focus on employee experience.