Role: UX Specialist
Location: Lake County, IL (MUST BE LOCATED IN THE US, NO C2C)
Hybrid 3 days a week
Salary: up to $130k
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Job Overview:
Our client believes design can be a powerful tool to set their service apart. By prioritizing customer-centricity, empathy, rapid prototyping, and collaborative solution-building, they aim to create exceptional user experiences. They are committed to empowering their users through education and support, leveraging tools like posters, videos, and user guides to ensure seamless adoption of their solutions.
Responsibilities:

• User Research and Insights: Conduct user research, including interviews and workshops, to uncover user needs and preferences, informing product development and design decisions.
• Problem Definition and Ideation: Collaborate with stakeholders to define design challenges, conduct competitive analysis, and ideate innovative UX solutions aligned with business objectives.
• Information Architecture and Design Principles: Consult with users and stakeholders to establish clear information hierarchies and decision-making flows, leveraging design principles and artifacts like user flows and wireframes.
• Mentorship and Team Development: Mentor and guide a team of designers, fostering a culture of user-centric design and ensuring high-quality deliverables.
• Agile Design and Iteration: Facilitate rapid prototyping and iterative design processes, incorporating feedback from internal and external stakeholders to optimize user experiences.
• Design Execution and Review: Produce and review wireframes and prototypes to align with user and stakeholder expectations, ensuring seamless transition to development.
• User Feedback and Optimization: Conduct regular user feedback sessions to continuously improve UX and design outcomes.
• Driving Adoption: Develop and implement comprehensive adoption strategies, including marketing materials, training programs, and user support resources, to maximize user engagement and satisfaction.
• Business Impact: Effectively communicate the value and ROI of design solutions, emphasizing their positive contributions to the organization's goals.

Education / Qualification

• A master's degree on Design and a minimum of 2+ years' UI/UX design experience for services and products
• Bachelor's degree and 5+ years of UI/UX design experience.
• A consulting background is a plus
• Pharmaceutical experience

Required Skills:

• Proficient in UX research, including both qualitative and quantitative research methods.
• Skilled in UX design, with the ability to create simple information architectures featuring clear navigation and actionability.
• Experienced in UI design, capable of designing clean and functional user interfaces while leveraging existing design systems.
• Possess excellent communication skills, enabling effective workshops and brainstorming sessions with users.
• Apply a business-driven approach to design, ensuring the right features and outcomes are prioritized.

Preferred Skills:

• Experience in designing applications on Salesforce.
• Strong mathematical aptitude and problem-solving skills.
• Ability to create visual design artifacts, such as posters and videos, to support adoption efforts.

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