Key Responsibilities:

System Support & Enhancement:

• Provide ongoing support for the Workday HCM suite, including modules such as Core HR, Talent Management, Compensation, Recruiting, Benefits, and Learning.
• Collaborate with business stakeholders to understand current processes, identify gaps, and suggest system improvements or configuration changes.
• Conduct system testing, troubleshoot issues, and manage releases to ensure seamless and effective system operations.

Requirements Gathering & Analysis:

• Work closely with HR, payroll, and business teams to understand and document business needs and requirements for Workday configurations and customizations.
• Analyze business processes and propose solutions that improve operational efficiency and user experience.
• Translate business requirements into functional and technical specifications for development and configuration.

System Configuration & Optimization:

• Lead Workday configuration for various HCM modules, ensuring alignment with business requirements and best practices.
• Monitor and optimize Workday system performance, ensuring smooth operations and system updates are properly managed.
• Provide data analysis and report development support for HR and business teams, utilizing Workday’s reporting tools and functionality.