Essential Duties/Responsibilities:

Assist in the development, enhancement, and maintenance of applications. This position provides application support to various stakeholders including judges, court staff, clerks, attorneys, and self-represented litigants. Duties and responsibilities include, but are not limited to:

• Provide support for current software applications as well as future applications
• Performs activities through the software development life cycle, including eliciting business requirements; testing and implementing new software; maintaining and enhancing applications over time
• Communicate with stakeholders on the development of new applications and/or system enhancements to improve business processes, overcome known problems or further fulfill user requests
• Serve as a lead or on a project team(s), for updates, enhancements, upgrades, and new applications
• Train users, create and maintain supplemental materials, and resolve elevated questions originating through the help desk
• Ensure issues and risks are identified through demonstrations and testing; track, report, and resolve or mitigate in timely manner
• Interact with developers and/or stakeholder groups, discuss progress, deadlines, answers questions, provide feedback, add additional requirements, and set goals
• Resolve problem situations in a professional manner and accurately communicate pertinent information to end users and management
• Additional duties as assigned

Qualifications:

We’re looking for ambitious individuals with public-service mindsets. We want people who strive to achieve their goals and continue to innovate through their work. Whether through education or prior positions, we want you to bring your own experiences to help us provide the best solutions and support.

• Tech-savvy, with ability to quickly learn and adapt to new technologies
• Creative problem-solver who can balance flexibility, duties, and deadlines
• Excellent written and verbal communication skills
• Working knowledge of and experience with court processes and procedures
• A Bachelor’s Degree