Key Responsibilities:

• Lead, manage, and mentor the KYC team to ensure high performance and adherence to compliance standards.
• Develop training programs to keep the team updated on regulatory changes and best practices.
• Oversee the end-to-end KYC processes, including customer onboarding, periodic reviews, and enhanced due diligence (EDD).
• Ensure accurate and timely completion of KYC checks in line with internal policies and regulatory requirements.
• Continuously improve KYC workflows and implement automation where feasible to enhance efficiency.
• Ensure adherence to local and international regulatory requirements related to KYC and AML.
• Act as a subject-matter expert for KYC-related queries and provide guidance to internal stakeholders.
• Monitor and assess the effectiveness of KYC controls, recommending enhancements as necessary.
• Work closely with compliance, risk management, and business teams to align KYC activities with organizational goals.
• Liaise with external regulators and auditors, ensuring timely and accurate responses to inquiries and inspections.
• Prepare and present regular reports on KYC performance, key metrics, and compliance risks to senior management.
• Analyze trends in financial crime and customer behaviors to enhance KYC protocols.
• Develop, update, and maintain KYC policies, procedures, and guidelines to reflect regulatory changes and organizational needs.
• Communicate policy changes effectively across the organization.
• Investigate and resolve escalated KYC issues in a timely and effective manner.
• Proactively identify and address potential risks or gaps in KYC processes.

Qualifications:

• Bachelor’s degree in Finance, Business Administration, or a related field.
• ACAMS certification preferred
• 5+ years of experience working with KYC and management experience
• FINRA Series 7 license preferred
• Bilingual - English & Spanish
• Proven experience in KYC/AML operations within the financial services industry.
• Strong knowledge of regulatory requirements, including AML/CFT regulations.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in KYC/AML software tools and systems.
• Detail-oriented with a strong commitment to compliance and risk management.