Desktop Support Specialist

job
  • Tata Consultancy Services
Job Summary
Location
Chicago ,IL 60290
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
02 Jan 2025
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Job Description
  • In-depth knowledge on Hardware Troubleshooting of Laptop, MacBook Desktop and Printer.
  • Configuring and maintaining of Client Secure Printer Service
  • Installation/replacement of printer toner, drums or any other customer serviceable parts Windows platform OS and application related knowledge.
  • Management of IOS and Android mobility devices.
  • Supporting Audio & Video Conferencing devices.
  • Maintaining Conference room equipment
  • Support to ELT team members
  • Order new and replacement equipment as needed
  • Be present in the office when ELT members, office meetings, Town Halls, monthly ALC Meetings
  • Maintain Inventory of onsite resources (laptop, desktop, network devices and any accessories)
  • Support Patching of end user devices and IT equipment at the local site
  • MS Office, Outlook, teams and other collaboration tools support
  • Occasional travel to support ELT meetings in different Customer offices / offsite meetings

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