Job Title: Administrative Assistant

JOB SUMMARY

Support day-to-day operations, ensuring smooth administrative processes, providing administrative support to the branch management, and contributing to the overall efficiency of the bank. Undertake various tasks ranging from receptionist and administrative duties and providing general support to the team.

PRINCIPAL DUTIES & RESPONSIBILITIES

• Greet and assist clients, visitors, and staff in a professional and friendly manner
• Manage incoming calls and direct them to the appropriate personnel
• Maintain a neat and inviting reception area; ensure cleanliness and organization in pantry and copy room
• Handle incoming and outgoing mail, packages, and deliveries
• Prepare Business Expense Applications upon receipt invoices; ensure timely payments
• Monitor and replenish office supplies as needed
• Manage record-keeping and document management tasks
• Update bank key inventory records as needed
• Execute miscellaneous tasks, including making morning coffees; ordering food for bank events; maintaining the Visitor Log; ordering business cards for bank officers and more
• Provide administrative support to branch management including managing schedules, coordinating travel arrangements; preparing documents, reports, and presentations; coordinating meetings including room setup and minutes recording as needed, and more
• Perform other tasks as needed

JOB SPECIFICATION

Experience:

Minimum 2 years of relevant experience

Education & Professional Qualifications:

• High school diploma or equivalent

Skills/Knowledge:

• Excellent organizational and time management skills
• Strong communication and interpersonal abilities
• Attention to detail and accuracy
• Ability to prioritize tasks and handle multiple assignments simultaneously
• High level of professionalism and a positive attitude
• Proactive problem-solving ability; capable of working independently with minimal supervision
• Detail-oriented with strong communication skills, patience, and responsible
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Bilingual in English/Chinese is a must