Job Description: Retail Loss Prevention Director

Position Overview:

The Retail Loss Prevention Director is responsible for developing and leading strategies to minimize theft, fraud, and other forms of shrinkage across the retail organization. This position oversees loss prevention teams, implements security measures, and ensures compliance with all safety and regulatory standards. The director will also collaborate with various departments to promote a culture of accountability and vigilance, safeguarding the company's assets, employees, and customers.

Key Responsibilities:

1. Strategic Leadership:

• Develop and implement comprehensive loss prevention programs and strategies.
• Establish goals, benchmarks, and KPIs to measure the effectiveness of loss prevention initiatives.
• Analyze industry trends and emerging risks to adapt strategies accordingly.

1. Operational Oversight:

• Oversee the daily operations of loss prevention teams across all retail locations.
• Conduct regular audits, assessments, and investigations to identify and mitigate risks.

1. Team Management:

• Recruit, train, and mentor loss prevention staff, fostering professional growth.
• Provide guidance and leadership to regional and store-level loss prevention managers.
• Promote cross-functional collaboration to align loss prevention goals with overall business objectives.

1. Risk Mitigation & Investigations:

• Lead investigations into theft, fraud, and other incidents of loss.
• Collaborate with law enforcement and legal teams when necessary.
• Develop and enforce policies and procedures to reduce internal and external theft.

1. Compliance & Safety:

• Ensure all locations comply with federal, state, and local regulations regarding security and safety.
• Develop and implement safety protocols to protect employees and customers.
• Conduct training sessions on loss prevention, safety, and fraud awareness.

1. Reporting & Analytics:

• Utilize data analytics to identify shrink trends and high-risk areas.
• Prepare and present reports to senior management detailing loss prevention performance and recommendations.
• Monitor the financial impact of loss prevention efforts on the organization's bottom line.

Qualifications:

• Education: Bachelor’s degree in Criminal Justice, Business Administration, or a related field (Master’s degree preferred).
• Experience: 7+ years of experience in retail loss prevention, with at least 3 years in a leadership role.
• Skills:
• Strong analytical and problem-solving abilities.
• Excellent leadership, communication, and interpersonal skills.
• Proficient in security technology, surveillance systems, and data analysis tools.
• Thorough understanding of retail operations and industry best practices.

Key Competencies:

• Strategic Thinking
• Leadership and Team Development
• Risk Assessment and Mitigation
• Ethical Judgment and Integrity
• Collaboration and Influence

This role is critical to ensuring the financial health and operational integrity of the retail organization by proactively addressing security risks and promoting a secure shopping environment.