Company Description

Efficiency Delivered, Everywhere You Do Business. Streamline Shipping Solutions promises to thoroughly analyze and enhance the shipping process, providing a personalized experience tailored to meet the unique demands of each business. With deep-rooted connections and a team of logistics experts, expect expert insights and proactive solutions to elevate operational efficiency and customer satisfaction.

Role Description

The Key Account Manager will drive growth by executing strategic initiatives, generating leads, and building and maintaining key customer relationships. This role is ideal for someone with a background in business development, outstanding communication skills, and a commitment to creating exceptional customer experiences. The Strategic Business Representative will oversee a variety of functions, including business development, lead generation, onboarding, pricing strategy, customer implementation, operations, account management, and overall customer satisfaction.

Requirements

• Driven and motivated with a strong passion for developing new business.
• Thrives in a fast-paced, results-oriented, and quota-driven environment.
• Excellent verbal and written communicator with strong business insight and intuition.
• Proactive self-starter with exceptional organizational and presentation skills.
• Detail-oriented, focused on driving profitability.
• Strategic thinker with the ability to consider the impact on clients’ long-term business goals.
• Team player who collaborates effectively across departments.

Client Relationships & Operations Maintenance

• Build and maintain strong relationships with existing clients to enhance customer satisfaction and retention.
• Address client concerns promptly and proactively seek opportunities for upselling and cross-selling.
• Work closely with operations teams to streamline logistics processes and ensure efficient service delivery.
• Identify improvement opportunities and implement solutions to boost operational efficiency between client and operational support.

Qualifications

• Analytical Skills, Market Research, and Lead Generation abilities
• Strong Communication and Customer Service skills
• Experience in business development or sales
• Ability to build and maintain client relationships
• Attention to detail and time management skills
• Bachelor's degree in Business Administration, Marketing, or related field

Location: Houston, Texas