What they will be doing/ working on:

In simple terms, this person will be responsible for helping evaluate and improve customer programs such as energy efficiency, demand management, and renewable energy programs. They will support research related to these programs, including gathering and organizing information from internal teams and external vendors. One key project is to create a centralized library for storing and accessing research about these programs, making it easier for the company to use and manage this information. They will also collaborate with internal teams and vendors to ensure the research is useful and effectively applied to the company’s customer programs. The person will attend meetings, work closely with others on the team, manage relationships with different departments, and may need to analyze some data, though this will not be their main focus. They will use basic tools like Excel, Word, and PowerPoint to manage their tasks and communicate findings.

Must Have Skills :

• 2-5 years of experience Program/Project Management
• Utility/Energy background
• Analytics & Research knowledge
• Proficient in Microsoft Office (Excel, PowerPoint, Word) for data analysis and presentations

Preferred/Nice to have:

• Specific experience in evaluating or managing utility customer programs is a plus
• MBA degree

Additional Notes:

• Education: Bachelor's degree required
• Travel:
• Not likely, max 2x a year to travel overnight outside of home office location
• If remote still need to travel for key internal meeting 1-2 times per year

Job Description:

We are seeking a Program Manager to support our Customer Program Evaluations and Regulatory Research team. This role will primarily focus on conducting evaluations and providing research to enhance the effectiveness of customer programs , including energy efficiency, demand-side management, demand response, electrification (transportation and beneficial), and renewable energy offerings.

A key project will involve establishing a centralized research repository, including internal and external research efforts, such as third-party studies on customer product offerings. This library will serve as a comprehensive resource for various teams, streamlining access to past and ongoing research related to our portfolio of customer offerings.

Key Responsibilities:

• Program Evaluation & Regulatory Research : Evaluate the effectiveness, efficiency, and cost-effectiveness of customer programs.
• Research Library Development : Lead the creation of a user-friendly, centralized repository of research on customer products, collaborating with various internal teams and external vendors.
• Collaboration : Work closely with internal stakeholders across multiple business units and third-party vendors to ensure alignment on research projects and customer programs.
• Meetings & Coordination : Attend regular internal and external meetings to discuss project progress and program updates.
• Reporting & Documentation : Develop reports, summaries, and presentations based on findings from customer program evaluations and regulatory research.

Qualifications:

• Education :
• Bachelor’s degree required (e.g., Engineering, Public Policy, Business, or a related field).
• An MBA or a Master's in Public Policy is preferred but not required.
• Experience :
• 3-5 years of experience in the energy industry, with a focus on customer programs such as energy efficiency, demand-side management, or clean transportation programs.
• Experience with techno-economic analysis and an understanding of program evaluation in a utility setting is highly desirable.
• Knowledge of energy efficiency and utility customer program evaluations is an advantage.
• Skills :
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently, proactively manage relationships, and critically assess information.
• Strong organizational skills and attention to detail.

Preferred Experience (Nice-to-Haves):

• Experience working with utility customer programs or utility companies.
• Familiarity with energy efficiency analysis and clean transportation programs.
• Experience in a regulatory environment or with regulatory research.
• Knowledge of SAP or similar utility-related software (not required but beneficial).