Title: Systems Analyst

Location: Austin, TX ( Remote )

Contract 12 months +

Rate : 65 on W2

Requirements:

10 Required Professional experience working in information technology operations, support, or a related field.

8 Required With ServiceNow configuration and development experience with ITSM, ITAM and/or equivalent

8 Required Deep functional and technical knowledge of the ServiceNow configuration and implementation

8 Required Expert knowledge of ServiceNow performance, availability monitoring, and analysis as well as configuration management.

5 Required Functional knowledge and implementation experience of IT Asset Management (ITAM) frameworks and demonstrated project management skills and experience working directly with customers and clients

4 Required Professional experience administering the ServiceNow platform.

3 Required Understanding of developing customized application using the ServiceNow App Engine module including implementation of the data model, user experience components, logic and automation, and security

3 Required ServiceNow Certified System Administrator.

5 Preferred Experience designing, implementing, and managing ServiceNow ITSM processes

5 Preferred Experience designing, implementing an ITIL and/or Agile processes and methods.

5 Preferred A strong understanding and proficiency in ServiceNow platform administration, including configuration, customization and scripting.

5 Preferred Experience with ServiceNow ITSM or ServiceNow ITOM.

5 Preferred Experience designing, implementing and managing connectors and integrations from ServiceNow to other platforms and information sources.