Greet and direct visitors in office. Operate multi-line telephone system to answer incoming calls and directs callers to appropriate personnel. - Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel, department, business unit or office; transfers calls to voice mail, when appropriate personnel are unavailable. - Answers questions about organization and provides callers with address, directions, and other general information; welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. - Monitors visitor access and issues visitor pass as required, may need to update appointment calendars, accept deliveries. - Receives, sorts, and routes applicable mail/packages left for employee or customer pickup, may be required to create and print, memos, correspondence, reports, and other documents when necessary. - May be asked to order, receive, and maintain office supplies. - Performs other clerical duties as needed, such as filing, photocopying, and collating. May be asked to work on special projects for other departments/business units. Works on standard issues/problems while performing the duties of this Job, the employee is regularly required to sit and talk and hear. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.