We are a growing, Personal Injury Firm, looking to bring on a Bilingual Case Manager. Specifically, we are looking for someone with 4+ years of experience, who is Bilingual, Spanish.
Requirements:
- Bilingual, Spanish
- 4+ years of experience as a Case Manager
- Tech savvy and comfortable working in a paperless system
- Possess exceptional organizational skills as well as effective oral and written communication skills
- Self-Starter with the ability to effectively manage multiple tasks at once in a fast-paced environment
- Ability to handle high call volume - incoming and outgoing
Responsibilities:
- Manage all aspects of the PI claims in the pre-litigation phase
- Provide excellent and timely customer service to clients
- Responsible for actively medically managing each assigned matter with attorney approval, including reviewing medical reports and medical recommendations, assisting with scheduling medical appointments, obtaining referrals for additional medical treatment, appointment reminders, etc.
- Gather all necessary documents for demand writing team and organize using CRM technology