Position Summary: The Warehouse Supervisor will be responsible for supervising a team of warehouse associates, ensuring smooth and efficient operations in receiving, VAS (Value added Service), and shipping. This role requires strong leadership skills, attention to detail, and a commitment to maintaining high standards of safety and quality.

Key Responsibilities:

• Team Supervision:
• Supervise and lead a team of warehouse associates, providing guidance and support.
• Assign tasks and monitor performance to ensure productivity and accuracy.
• Conduct regular team meetings to communicate goals, expectations, and updates.

• Warehouse Operations:
• Oversee daily warehouse activities, including receiving, VAS, packing, and shipping.
• Implement and maintain standard operating procedures (SOPs) to optimize workflow.
• Coordinate with other departments, such as Sales Operation and Returns, to ensure seamless operations.
• Address and resolve any operational issues or challenges promptly.

• Inventory Control:
• Assist in managing inventory levels to ensure accurate stock counts and availability.
• Conduct regular inventory audits and cycle counts to identify and resolve discrepancies.
• Implement inventory control measures to minimize loss and improve accuracy.

• Process Improvement:
• Identify opportunities for process improvement and collaborate with the Warehouse Manager to implement changes.
• Monitor key performance indicators (KPIs) to track and enhance warehouse performance.
• Promote a culture of continuous improvement and operational excellence.

• Training and Development:
• Train new and existing warehouse associates on SOPs, safety protocols, and best practices.
• Provide ongoing coaching and development to enhance team skills and performance.
• Foster a positive and inclusive work environment that encourages teamwork and growth.

Qualifications:

• 2 to 5 years experience working with consumer electronics experience. (Home or office small devices)
• High school diploma or equivalent; associate or bachelor’s degree in logistics, supply chain management, or a related field preferred.
• Minimum of 3 years of experience in a warehouse environment, with at least 2 years in a supervisory role.
• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.
• Proficiency in warehouse management systems (WMS), Microsoft Office, and other relevant software.
• Knowledge of safety regulations and best practices in warehouse operations.

Benefits:

• Fully paid medical, dental, and vision insurance (partial coverage for dependents)
• Contributions to 401k funds
• Over four weeks of PTO per year
• Bi-annual pay increases
• Health and wellness benefits, including free gym membership
• Quarterly team-building events