Ascendo is thrilled to present this amazing opportunity in the dynamic and fast-paced financial services industry! If you're looking to take your career to the next level, this role as a Client Associate could be your perfect match. Join an international hub that’s on an upward trajectory, and be part of a team driving excellence in client services, compliance, and innovative financial solutions. With opportunities to grow and make an impact, this position offers an exciting chance to thrive in a world-class environment.
Responsibilities
- Serve as the primary point of contact for client inquiries, ensuring exceptional service and timely resolution of issues.
- Collaborate with internal teams to support due diligence and ensure compliance with financial regulations, including EDD and AML processes.
- Manage client accounts, providing detailed updates and maintaining accurate documentation.
- Assist with client onboarding and oversee the adherence to regulatory and operational requirements.
- Identify opportunities to enhance client relationships and promote satisfaction through proactive communication.
Qualifications
- Series 7 license preferred.
- Fluent in Spanish is a plus.
- Background in Enhanced Due Diligence (EDD) or Anti-Money Laundering (AML) processes.
- Proven ability to work in a fast-paced, detail-oriented environment while maintaining high levels of accuracy.
- Strong interpersonal skills, with a focus on delivering superior client service.
- Experience with financial or compliance-related platforms is an asset.
Benefits
- Competitive salary and opportunities for growth.
- Comprehensive health insurance plans.
- Retirement savings plan with employer contributions.
- Paid holidays and flexible time-off options.
- Professional development programs and certifications.
ALL RESUMES RECEIVED WILL REMAIN HIGHLY CONFIDENTIAL AND NOT RELEASED TO ANYONE WITHOUT YOUR CONSENT.