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Role: Training & Development Specialist

Location: Borough, NY (Manhattan, Brooklyn, Queens, Staten Island, and The Bronx)

Duration: Direct Hire

Job Description: •

Training Delivery:

o Facilitate in-person and virtual training sessions on various topics, including SAP and other company-specific programs, in both English and Spanish language.

o Use a variety of instructional techniques, such as group discussions, hands-on activities, role-playing, case studies, and multimedia, to engage learners and promote active participation.

o Adjust delivery styles and content to accommodate different learning styles and audience needs. • Training Preparation:

o Review and familiarize yourself with training materials before each session to ensure content is clear, accurate, and aligned with the learning objectives. o Set up training spaces (virtual or physical) with necessary materials, technology, and equipment prior to sessions.

o Prepare any assessments, quizzes, or activities needed to reinforce key learning points and evaluate participant understanding.

• Participant Engagement:

o Create a positive, inclusive, and respectful learning environment that encourages participation, open dialogue, and knowledge sharing.

o Monitor participant engagement and adjust the pace or delivery of content as necessary to maintain attention and support understanding.

o Provide one-on-one assistance to learners as needed during or after training sessions to clarify concepts or address individual questions.

• Feedback and Evaluation:

o Collect feedback from participants at the end of each training session to gauge the effectiveness of the training and identify areas for improvement.

o Evaluate participant performance through assessments, surveys, and follow-up conversations to ensure learning objectives are met.

o Report training feedback and outcomes to the Training and Instructional Design Manager including recommendations for improving future sessions.

• Learning Resource Management:

o Assist in the development and maintenance of training materials, guides, and resources that can be used for ongoing learning or as reference materials.

o Ensure that all training materials are updated and remain relevant, accessible, and aligned with the latest industry trends or organizational needs.

• Collaboration with Training Team:

o Collaborate with the Training Manager and other team members to continuously improve training programs and ensure they align with the organization's learning and development goals.

o Participate in team meetings, share best practices, and contribute ideas for improving training processes and participant outcomes.

• Continuous Improvement:

o Stay updated on best practices in training facilitation, learning methodologies, and new technologies or tools that can improve training delivery.

Qualifications:

• Education:

o Bachelor’s degree in Education, Business, or a related field (preferred).

• Experience:

o Experience delivering both in-person and virtual training to diverse groups of employees.

• Skills and Competencies:

o Candidate must be proficient in English and Spanish Language

o Excellent Communication Skills:

Strong verbal and written communication skills with the ability to explain complex concepts in simple terms.

A reasonable, good faith estimate of the $60k/annum to $70k/annum with Benefits for this position.