Customer Service Representative

job
  • Collabera
Job Summary
Location
Jacksonville ,FL 32290
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
14 Jan 2025
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Job Description

Description

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Customer Service Representative
Contract: Jacksonville, Florida, US
Salary Range: 25.00 - 28.00 | Per Hour
Job Code: 357461
End Date: 2025-02-08
Days Left: 28 days, 2 hours left
Apply
Pay Range: $25 - 28/hr
Day-to-Day:
  • Handle inbound client inquires with patience, quality, and client delight
  • Receive and respond to requests received by email, chat or phone
  • Provides resolution for requests received via phone, chat or email; Interacts continuously and deepens relationships with internal business partners as well as clients to further enhance client delight
  • Conduct limited research and respond to client and be able answer questions and inquiries
  • Utilize the various bank systems to support client's requests.
Must Haves:
  • 3-5+ years' experience with customer service in enterprise banking or financial call center environment
  • Strong soft skills - "client delight" focused
  • Multitasker, especially between computer systems
  • Receptive to feedback, growth minded, trainable, willing to learn.
  • Proactive communication - on time, engaged.
  • Self-motivated - works independently.
Preferred:
  • Enterprise environment experience
  • Financial industry experience
Job Requirement
  • Customer Service Representative
  • Inbound/Outbound
  • Call Center
  • Banking/Financial
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Saurabh Bera

Apply Now
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