Manager, ERP - JD Edwards

Position Summary

The ERP Manager oversees the implementation, configuration, and ongoing maintenance of CAIRE's Enterprise Resource Planning software, serving as the primary contact for JD Edwards systems and their integration with third-party applications. This role includes troubleshooting issues, designing effective solutions, facilitating user testing and training, and ensuring the successful execution of new projects while providing ongoing system support. Managing a small team of JD Edwards professionals and external consultants, the ERP Manager works closely with business leaders, executive teams, and technology partners to align ERP strategies with organizational objectives. Reporting to the Global VP of IT, this role is pivotal in driving operational efficiency, improving data accuracy, and supporting strategic decision-making by optimizing the ERP system to address the company’s evolving needs.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties and Responsibilities

• Lead a small team of in-house JD Edwards professionals and contract consultants to address issues and deliver projects effectively
• Establish and maintain stakeholder expectations and relationships, aligning IT strategies with business objectives
• Oversee the implementation, configuration, and maintenance of the JD Edwards ERP system, ensuring optimal performance and alignment with business needs
• Manage ERP system upgrades, including planning, testing, retrofitting, and execution with minimal disruption to operations
• Organize and lead ERP-related projects throughout their lifecycle, from planning and design to implementation and support
• Analyze workflows and recommend process improvements, implementing solutions that enhance operational efficiency
• Work with business leaders and technology teams to understand and document business requirements, ensuring solutions meet organizational needs
• Identify and recommend ERP solutions to address gaps in functionality, improving processes and efficiency
• Train and educate users on various JD Edwards modules, creating comprehensive manuals and training materials
• Troubleshoot and resolve ERP-related issues, providing technical support and maintaining a resolution log for future use
• Collaborate with external ERP vendors and consultants for system customization, integration, and updates, ensuring seamless operation and alignment with business needs
• Oversee third-party tools and integrations, such as EDI interfaces, Transform forms, and job schedulers, addressing issues proactively
• Evaluate and recommend new technologies to enhance the ERP system and its integration with other business applications
• Align ERP system capabilities with organizational goals, driving operational efficiency and supporting strategic decision-making

Required Skills and Qualifications

• 10+ years of functional and technical experience with JD Edwards (JDE)
• 10+ years in the manufacturing or consumer packaged goods (CPG) industry
• 5+ years managing large ERP programs and global technology teams
• In-depth knowledge of JD Edwards EnterpriseOne (Release 24+, Tools and Application Versions 9.2+)
• Experience with JDE ERP table structures (SQLs) and database management
• Knowledgeable in JDE setup, including UDC tables, application constants, processing options, and orchestration studio
• Proven experience leading large-scale ERP projects using methodologies such as Agile or Waterfall
• Familiar with JDE ERP Table structures (SQLs) and modules (Finance, Manufacturing, Distribution, Sales, Inventory, and Purchase Orders)
• Ability to prototype, test, walk thru business processes in test system
• Ability to manage multiple projects simultaneously, balancing timelines and resources
• Ability to convey technical information to non-technical stakeholders
• Strong planning and organizational skills
• Excellent verbal and written communication skills
• Proven ability to lead cross-functional teams
• Skilled in facilitating training and mentoring team members

Beneficial Skills/Experience

• Project Management Professional (PMP) certification
• Report writing experience with ReportsNow, Insight, Oracle tools or another toolset
• AS/400/IBM iSeries experience with SQL tools, PDM, DDS, CL commands, etc.
• Bottomline Transform Forms Automation (designer tool and/or administration)
• TIDAL job automation or similar tool (Robot)
• Knowledge of GxP processes and IT validation for the life sciences or FDA-regulated industries
• Familiar with SmarterCommerce credit card processing setup/support
• Familiar with third-party JDE integrations like RF Smart, DSI, Bottomline, Transform AP, Vertex, BI Publisher, and Salesforce/SAP
• Familiar with analytics tools for generating and interpreting business performance reports

Key Competencies and Success Factors

Work Skills

• Detail Orientation/Quality Focus: Ensures accuracy and thoroughness in all tasks, maintaining high standards of quality in work output
• Project/Task Management: Effectively prioritizes and manages multiple projects or tasks to meet deadlines while maintaining focus on objectives

Personality Traits

• Output Orientation/Results Focus: Consistently drives for results and delivers outcomes that align with organizational goals
• Autonomy/Self-Direction: Works independently with minimal supervision, taking initiative to address challenges and deliver solutions

Interpersonal Skills

• Customer Focus: Builds strong relationships with internal and external stakeholders, ensuring their needs and expectations are met
• Interpersonal Communication: Clearly and effectively communicates across all levels of the organization, tailoring messages for diverse audiences

Leadership Abilities

• Coaching/Developing Others: Provides mentorship and guidance to team members, fostering growth and encouraging skill development
• Problem-Solving: Demonstrates strong analytical and decision-making skills to address challenges and develop innovative solutions

Supervisory Responsibility

This position has supervisory responsibilities

Work Environment

This job operates in a professional office environment – hybrid/remote allowed. This role ideally is located in the Greater Atlanta Area

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Frequent sitting, typing, working behind a desk environment

Frequent use of computer hardware

Frequent use of Microsoft Office, Email, other business applications

Travel

Very limited travel< than 5%

Required Education and Experience

• Bachelor’s degree in IT, Computer Science, or Accounting/Finance with IT skills or related field
• 10+ years of functional and technical experience with JD Edwards (JDE)
• 10+ years in the manufacturing or consumer packaged goods (CPG) industry
• 5+ years managing large ERP programs and global technology teams

Additional Eligibility Qualifications

None required for this position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

CAIRE is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.