Field Application Engineer – Pro AV and Networking - 100% on-site
We are looking for a Field Application Engineer to provide technical support for customers and distributors, focusing on Pro AV systems and networking technologies . This role involves pre-sales and post-sales support, including product demonstrations, training, and troubleshooting. The position requires frequent travel to client sites and trade shows.
Responsibilities :
- Provide pre-sales and post-sales technical support , including demonstrations, training, and troubleshooting.
- Assist customers and distributors with Pro AV systems and IP-based camera technologies .
- Work closely with sales teams to meet customer needs and showcase product capabilities.
- Visit customer sites up to 1–3 days per week (travel reimbursement provided).
- Support four major trade shows annually (two international), lasting 8–9 days each.
Qualifications :
- Experience in field-based technical support , including training and troubleshooting.
- Knowledge of AV over IP technologies (e.g., NDI, Dante AV, SMPTE 2110) and PTZ camera systems .
- Understanding of networking concepts like IP configuration, VLANs, and troubleshooting.
- Familiarity with camera control protocols (VISCA, ONVIF, RS422/RS232) and video codecs (H.264, H.265, JPEG2000).
- Valid passport and driver’s license.
- Willingness to travel domestically and internationally (up to 35% ).
Details :
- Work Hours : Monday–Friday, 9 AM–6 PM (40-hour workweek).
- Travel : Up to 3 days/week for field visits; 4 annual trade shows (8–9 days each).
- Compensation : $60,000–$75,000 annually.
- Assignment : 3-month contract-to-hire.
- Start Date : ASAP.