Our Partner, Workforce Partners has an exciting Assistant General Manager for 2 Boutique Hotels in Fairfield County, CT!

POSITION SUMMARY: The Assistant General Manager (AGM) will be responsible for supporting all aspects of the operations including guest registration, night audit, housekeeping/laundry, food and beverage, pool and recreation, vendor and supplies, and maintenance to ensure top-notch guest satisfaction while also maximizing hotel profitability.

CORE RESPONSIBILITIES:

• Manage Key Departments: Oversee the five main operating departments: Front Desk, Housekeeping, Food & Beverage, Purchasing, and Maintenance.

• Guest Experience: Welcome and greet guests, assist with room escorting, and support front desk staff during busy periods. Lead employees to provide the highest level of guest service while increasing operational efficiency.

• Recruitment and Development: Assist with recruiting, hiring, and developing front-line team members.

• Issue Resolution: Respond promptly to guest issues and ensure irregularities are recorded and addressed.

• Interdepartmental Relations: Foster strong relationships among front desk, housekeeping, and maintenance teams.

• Performance Management: Set clear performance expectations, provide continuous coaching, and complete various operational reports.

• Property Inspection: Tour and inspect properties daily, monitor cleanliness, cost control, and service quality.

• Financial Management: Assist in preparing forecasts and reports, develop and monitor budgets, and ensure adequate supplies and staffing. Manage the purchase of food and housekeeping supplies, ensuring cost efficiency.

• Sales Coordination: Align front desk activities with Sales Department initiatives and dynamic pricing strategies.

Workforce Partners own and operate two of the leading boutique hotels—The Circle Hotel and Hotel Hi-Ho—in Fairfield County, Connecticut. They seek to optimize hotel assets that are well located, attractively positioned from a product and market perspective, and that can benefit from well capitalized improvements and well supported hotel management. They have re-modeled and re-branded both hotels and their focus is on offering a unique guest experience together with deep community involvement while maintaining consistent, efficiency-focused operations. Their collaborative, team-oriented management structure combines institutional quality operating discipline with a very localized, hands-on approach to create excitement in the local hotel market.

For More Information:

Teresa Fowler, Titus Talent Strategies

Phone: 937.474.0964

Email: