Our client in the insurance space is looking for a Senior Program Manager on a contract basis to lead and oversee IT/technology implementation and transformation programs .Location: mainly remote; hybrid Toronto (2 - 3 times per month)Duration: 12 monthsThe Senior PM will ensure programs remain on schedule and within budget, providing governance, risk management, and cross-functional collaboration, including managing vendor relationships.ResponsibilitiesLead and coordinate complex technology programs, ensuring alignment with business goals and organizational strategies.Govern day-to-day activities across sub-projects to maintain timelines, budgets, and high-quality deliverables.Develop reporting mechanisms to track program status, risks, and performance metrics, enabling clear communication with stakeholders at all levels.Identify and mitigate risks, proactively addressing blockers and enabling consistent progress across teams and vendors.Collaborate with internal teams (Underwriting, Claims, Actuary, Operations, etc.) and external vendors to deliver high-impact results.Establish predictable delivery paths for large, complex initiatives and adapt to ambiguity, maintaining program stability.Communicate program goals, trade-offs, and priorities effectively to executive stakeholders and cross-functional teams.Ensure compliance with company policies, procedures, and regulatory requirements throughout program execution.Champion best practices for project governance, including Agile and Waterfall methodologies.Provide leadership and mentorship, fostering collaboration and accountability among project teams.Requirements:5+ years of experience in program/project management, preferably within the insurance industry or related fields.Proven success managing large-scale, multi-stakeholder transformation programs, including IT/technology implementations.Industry-recognized certifications such as PMP, PgMP, Agile (PMI-ACP) are strongly preferred.Expertise in project governance, reporting, and risk management across diverse teams and vendors.Strong understanding of P&C insurance products, processes, and systems.Hands-on experience with Agile, Waterfall, or Hybrid project management methodologies.Proficiency with project management tools (e.g., MS Project, JIRA, Confluence, Smartsheet).Exceptional communication, leadership, and negotiation skills, with proven ability to influence C-suite executives and senior stakeholders.Demonstrated ability to manage ambiguity, drive clarity, and deliver outcomes in challenging environments.Strong financial acumen with experience managing program budgets and financial governance.