Akkodis is seeking a Receptionist for a Contract position with a client in San Francisco, CA. Ideally, we are looking for applicants with a solid background Receptionist and extensive experience with Receptionist, Front Desk, Greeting Client and Hospitality.
Pay Range: $19 to $22/hour. The rate may be negotiable based on experience, education, geographic location, and other factors.
Responsibilities:
Provide hospitality and reception or other services defined or outlined in Client service agreement with client.
Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy
Maintain a positive team-player mentality
Accurately communicate with client staff and Client team members regarding commitments, deadlines, challenges, requests, etc.
Deliver on service commitments in a timely and accurate manner
Invest proper effort and QC approach to deliver highest quality work and service
Comply with Client standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook
Expected to uphold the Standards of Service and best practices developed by Client.
General:
Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance
Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests
Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.)
Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift
Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests
Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm
Reception:
Work closely with the client's staff to ensure seamless day-to-day operations as the first line of contact with the client's visitors
Answer incoming telephone calls and direct call traffic to the proper person
Take accurate and complete messages for those employees who may be unavailable
Greet and announce visitors in a friendly and business-like manner
Maintain neatness and organization of reception desk and front closet areas with various administrative duties as outlined by the Site Manager
Qualifications:
College Degree Preferred
Minimum of 1-year professional level work experience
Previous experience in a client service-oriented field preferred
Willingness and ability to learn new skills.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance