Job Title: Multi-Site Maintenance Supervisor

Reports To: Property Manager

Property Details: The Fort at the Railyard is a 253-unit multifamily tax credit development with a Pet Park, Pet Wash, Community Lounge with Game Room, 24/7 Fitness Studio, Secure Access Community, Elevators, and a Call Box Entrance for Guests. Broadway Lofts is a 107-unit multifamily tax credit and workforce housing development with 1, 2 & 3 bedroom apartments and townhomes, Restricted-access entry, Fitness Center, and Elevator.

Who is TWG?

Founded in 2007 and headquartered in Indianapolis, IN TWG is a fully integrated real estate development company specializing in commercial, market rate, affordable and senior housing developments across the country. TWG is made up of three divisions: Development, Construction, and Property Management. We manage more than 10,000 units in 18 states. TWG is built around one core philosophy: Together, We Grow.

Why you will be PROUD to Join TWG?

You will be joining a team dedicated to achieving our core mission of providing quality housing for all. We are seeking a talented Property Maintenance Supervisor who is interested in growing their career and helping us drive our mission forward. In return, we offer competitive salaries, career advancement opportunities and a complete benefits package.

We can’t grow without you!

Our team members are our greatest strength. We invest in our employees, so you have an opportunity to grow your career with us. If you are tenacious, honest, forward thinking, and believe we are strongest when we work together then TWG is the place for you!

Purpose of Position: The Maintenance Supervisor will manage maintenance requests and janitorial operations of the two apartment complexes. The Maintenance Technician is responsible for general upkeep of the apartment communities, maintaining positive relations with residents and working in the direction of company goals.

Essential Duties and Qualifications:

• Inspect and assist with schedule and completion of vacant apartments
• Identify, schedule, and execute preventative maintenance program
• Assist maintenance technicians/trainees with daily tasks
• General repairs, plumbing, electrical, appliance, and elevator maintenance when applicable
• Conduct Property Inspections (Annually and Quarterly)
• Manages and maintains all inventory at both sites
• Steps into a technician role when needed or when a technician is absent
• Make Ready Process: Painting, carpet repair and carpet cleaning
• Snow removal and upkeep of grounds
• Assuring all work orders are completed in a timely manner (24 hours for emergency and 48-72 hours for general work orders)
• Assuring all unit turns are being completed in a timely manner (within 5-7 days)
• Expense control and staying within the budgetary restraints
• On call scheduling and monitoring
• Attend scheduled meetings with Property Manager and Regional Manager and communicate any required information to supervised staff
• Communicates with the Property Manager of all property related issues including deferred maintenance items
• Timely reporting of incidents that include property loss or work-related injuries

Essential Qualifications

• Previous experience in property maintenance is required
• Must have a valid driver’s license, reliable transportation, and pass a criminal background check
• HVAC & EPA Certifications are preferred
• More advanced skills to efficiently and effectively troubleshoot from a remote location
• Understands how to read and follow budgets
• Proficiency and communication skills to deliver excellent customer service
• Strong computer skills (Microsoft, Excel and Word)
• Must be comfortable using a computer and a Smartphone

Disclaimer: TWG participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to and click on 'E-Verify' located near the bottom of the page.