Company Overview:
Mallard Agency is a full-service marketing agency based in Southlake, Texas, dedicated to helping small to mid-sized brands stand out through a blend of creativity and strategic expertise. We provide services in strategy, branding, production, web design, and ongoing marketing execution.
Our core purpose is to create a lasting impact by transforming ordinary businesses into extraordinary brands—a mission we’ve fulfilled for over 125 clients across 20 industries.
At the heart of Mallard Agency is a close-knit team that loves what we do and believes in each other. Every day, we strive to embody our core values, which guide our work and relationships:
- Be Honest
- Create Confidently
- Give Grace
- Pursue Growth
- Take Responsibility
Role Summary:
Our Brand Managers are more than project overseers—they are the trusted guides for our clients, helping them navigate their marketing challenges and achieve their goals. This role is the bridge between our team’s creative brilliance and the client’s business success.
As a Brand Manager, you’ll lead the charge for both retainer and project-based clients, ensuring that every campaign we create is not only effective but exceeds expectations. From maintaining consistent communication and leading strategy meetings to launching campaigns and analyzing results, you’ll be at the forefront of turning opportunity into reality for our clients.
This role is ideal for someone who thrives on building relationships, solving problems, and delivering exceptional work. You’ll need a strategic mind, a collaborative spirit, and a knack for balancing the details with the big picture.
Responsibilities:
- Leading client relationships across various industries, ensuring trust and long-term growth.
- Crafting and executing marketing strategies that align with client goals and budgets.
- Creating and delivering formal presentations to prospects, clients, and internal team members.
- Communicating effectively through email, calls, and meetings, both in-person and virtual.
- Diving deep into each client's business to become their marketing expert and trusted advisor.
- Writing detailed creative briefs that keep projects on track and expectations aligned.
- Developing and presenting performance reports, showcasing campaign success and insights.
- Collaborating with internal teams to ensure creative quality and consistency.
- Strategically implementing campaigns across social, email, web, print, paid media, and more.
- Actively pursuing and supporting new business opportunities alongside Agency leadership.
- Staying ahead of marketing trends and sharing your knowledge with clients and teammates.
- Using the StoryBrand® framework to simplify and clarify messaging for every client.
- Taking on additional responsibilities as assigned based on the needs of the Agency.
Qualifications:
- Bachelor’s degree in Marketing, Advertising, Communications, or related field.
- 3+ years of experience in a fast-paced marketing or agency environment.
- Strong client service experience, with a proven track record of strategy development and execution.
- Exceptional attention to detail and a drive for excellence.
- Confident leadership skills with the ability to inspire clients and team members.
- Emotional intelligence and empathy, with a commitment to grace under pressure.
- Proficiency in Google Workspace, Excel, Asana, Figma, Adobe Creative Suite, and Slack.
Benefits:
- Competitive salary with growth opportunities
- Medical, dental, and vision insurance
- 21 days of PTO per year (+ holidays)
- Company-sponsored 401k
- Profit sharing & bonus opportunities
- Charitable giving program
- Annual team retreat
Equal Employment Opportunity:
Mallard Agency is committed to fostering a culture of inclusivity and equal opportunity. All employment decisions are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship, veteran status, disability, or any other legally protected characteristic.