As a Systems Administrator, you will provide support by responding to issues involving the installation, maintenance and support of Windows servers, server applications, printers, hardware, LAN/WAN, and other computer peripherals and company devices.
- Provide outstanding customer service while responding to user calls, emails, and helpdesk tickets.
- Resolve technical issues with equipment including desktops, servers, printer,s and OS
- Configure and install desktops, laptops, servers, and printers.
- Windows systems administration including GPO configurations, Active Directory, DNS, DHCP, IIS, and file server experience.
- Assist with network hardware (physical & virtual using VMWare), software, and operating systems.
- Linux, M365, SCCM, and Oracle database administration experience.
- Maintain documentation for implementations, maintenance, upgrades, and inventory.
- Maintain a high level of security, including up-to-date security software releases including TLS/SSL certificate management.
- Ensure backups are performed, monitored, and maintained for all servers and company devices with experience in VEEAM and Netbackup.
- Demonstrated experience with PowerShell scripting.
- Represent NWA in a professional manner and provide outstanding customer support.
Who you are...
- Educated. A Bachelor’s degree or equivalent experience; MCSE certification preferred.
- Experienced. 5-7 years of experience as a systems administrator or similar position.
- Knowledgeable. Troubleshooting (hardware/software/networks), Windows desktop/server administration, O365, VMWare & Active Directory.
- Team Player. Work independently and as a productive and contributing member of a team.
- Meticulous. Strong attention to detail with an ability to quickly assess and analyze problems.
- Service Minded. You deliver customer support like you expect to receive it: with excellence.