Job Description:

Performs all laboratory testing specific to the assigned section. Remains knowledgeable and competent for all policies, procedures, and protocols. Ensures and verifies quality control data is appropriate for the complexity of the reported tests. Maintains competency in all test methods. Completes all new staff onboarding, oversees training, and ensures initial, 6 month and annual competency are completed. Ensure all Proficiency testing is received, completed, and submitted. Ensures workflow and Turnaround times are monitored and followed. Maintains knowledge of all regulatory standards related to Transfusion Medicine. Maintains competency in computer functions in assigned areas.

Completes, verifies and reports testing in timely manner.

Complies with safety guidelines and procedures and adheres to regulatory mandates.

Remains responsible and accountable for all actions.

Responsibilities:

Enhances productivity and laboratory lab functions by demonstrating dependability.

• Adjusts, prioritizes, and organizes work to achieve maximum productivity to meet the workload demands of the section.
• Stewards Transfusion Medicine resources and practices Lean Methodology
• Manages staff schedules, timecards, and productivity
• Serves as a Transfusion Medicine expert resource for all testing protocols
• Assists peers and supervisors with tasks after completion of assigned work.
• Adheres to attendance policy, begins work as scheduled.
• Works independently, utilizes resources available to maximize efficiency.

Assists in the development of laboratory personnel and tests, to enhance laboratory functions.

• Actively participates in training students, employees and fellows.
• Participates in process improvement projects.
• Assist Transfusion leadership with new equipment/test validation as assigned
• Validates database for new software or new tests implemented in the laboratory.
• Coaches and mentors students and employees.
• Respond to all staff concerns and questions.
• Promotes cohesiveness among the team, including psychological safety, and well-being.
• Develop and support staff to transition career advancement inside the department.
• Collaborate with intra and inter leadership and work in partnership with all members follow the institution core values.

Customer Service

• Manages all customer service interactions with professionalism, diplomacy, actively facilitating resolutions to problems and addressing the needs of clients both internal and external.

Computer Skills

• Maintains proficiency on computer functions in the lab processes.
• Properly acquires specimen data into computer system(s).
• Analyzes and evaluates patient results correctly and appropriately.
• Stores patient information and results to allow easy future access as required.

Requirements:

• 8 years of experience in clinical laboratory compliance and operations
• 3 years of lead or supervisory experience. Successful completion of the Leading Self Accelerate program may substitute for one year of required supervisory or management experience.
• Bachelor’s degree in a related science field and completion of an accredited Medical Technology or Clinical Laboratory Science program.
• Bachelor of Science Degree is preferred
• Medical Laboratory Scientist ASCP and Specialist in Blood Banking ASCP (SBB) certification
• Ability to come onsite 5 days / week in Houston.