Job Description: Account Manager - Aerospace Manufacturing

Position Overview:

We are seeking a motivated and experienced Account Manager to join our dynamic team in the aerospace manufacturing sector. This role will involve managing key accounts, delivering exceptional customer service, and collaborating cross-functionally to drive business growth and enhance client relationships. The ideal candidate will have a strong background in account management, excellent negotiation skills, and the ability to identify new opportunities in a fast-paced environment.

Key Responsibilities:

• Develop and maintain strong relationships with key accounts in the aerospace industry.
• Act as the primary point of contact for customers, ensuring their needs are met and expectations exceeded.
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring timely delivery of products and services.
• Conduct regular touchpoints (weekly or as needed) with customers to discuss their needs, gather feedback, and reinforce relationships.
• Collaborate with internal teams to develop competitive pricing strategies that align with customer requirements and market conditions.
• Negotiate pricing and contract terms with customers to maximize profitability while ensuring customer satisfaction.
• Identify and pursue new business opportunities within existing accounts and in the wider aerospace market.
• Work closely with the sales and marketing teams to develop strategies for market expansion and customer engagement.
• Work closely with engineering, production, and logistics teams to ensure alignment on customer requirements and project timelines.
• Facilitate communication between departments to address customer needs and streamline operations.
• Monitor account performance metrics and prepare regular reports for management.
• Analyze customer feedback and market trends to inform strategic decision-making.

Qualifications:

• Bachelor’s degree in Business Administration, Engineering, or a related field is preferred.
• 2+ years of experience in account management, preferably in the aerospace or manufacturing sector or regulated industries.
• Excellent communication and interpersonal skills, with a customer-focused mindset.
• Proven ability to manage multiple accounts and projects simultaneously in a fast-paced environment.
• Proficient in CRM software and Microsoft Office Suite.

Preferred Skills:

• Knowledge of aerospace industry standards and regulations.
• Experience with contract negotiation and management.
• Ability to analyze data and make informed decisions.

What We Offer:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunities for professional development and career advancement.
• A collaborative and innovative work environment.

If you are passionate about the aerospace industry and have the skills to drive customer success, we invite you to apply for this exciting opportunity!