Title: Process Design Consultant

Location: Charlotte, NC, Dallas, TX, Chandler, AZ and Hopewell, NJ

Duration: 12 months

Job Description:

Through collaboration with WMO Senior Leaders and Process Owners, WMO Business Controls, Change Management and Project Delivery, a process design consultant on this team will:

- Support Process Owners in building and maintaining comprehensive process documentation to enable decision making, provide proof of regulatory compliance, and to sustain continuous process improvement

- Promote and facilitate the use of process management principles and tools to assess processes and aid in the identification of process improvement opportunities including: documenting current state processes, identifying pain points, and developing target state solution recommendations.

- Manage the pipeline and continuous refinement of process improvement opportunities to build compelling business cases that allow leaders to understand the benefits, costs, and justification of implementing change .

Required Skills/Experience:

- 5+ years of process design experience including process, people and technology design

- Advanced process mapping skills using Visio or ARIS

- Single Process Inventory and Enterprise Process Management Policy & Standard

- Proficient facilitation skills, able to lead and influence cross functional teams

- Avid learner comfortable navigating new situations with high degrees of complexity

- Proficient with MS Excel to conduct data analysis that yields new process insights

- Expert with MS PowerPoint to construct and deliver presentations that enable others to grasp and embrace new concepts and outcomes

- 3+ years of strategic planning experience including multi-year plans and business cases

- Possesses a basic awareness of technology capabilities

Desired skills and knowledge:

- Six Sigma Black / Green Belt certification

- Process Owner certification

- Experience managing or supporting operations Wealth Management Operations, Financial Services