Job Title: Receptionist

Location: Richmond, VA

Job Type: On-site, Full-Time, Non-Exempt

About Us:

We are a growing business and litigation law firm with approximately 180 attorneys in the Mid-Atlantic region. Our team's dedication to excellence has established us as a leader in the legal industry. We are currently seeking a highly skilled and experienced Receptionist to support our Richmond Office.

Job Summary:

The Receptionist is responsible for providing a wide variety of services to all legal and non-legal staff and visitors, ensuring smooth operations and excellent customer service. This role encompasses traditional receptionist duties as well as hostess and catering responsibilities. The ideal candidate will create a warm and welcoming atmosphere while managing calls, directing visitors, and supporting event setups and catering needs.

Key Responsibilities :

Receptionist Duties:

• Open reception promptly at 8:30 a.m.
• Accurately, courteously, and professionally respond to and direct all calls coming through the switchboard.
• Greet all visitors professionally and courteously; promptly direct them to the appropriate attorney or staff member.
• Maintain an accurate conference room reservation log.
• Accurately and promptly call in hand-deliveries made by courier services.
• Report maintenance/service calls to building management.
• Perform various other duties as assigned.

Catering Duties:

• Set up conference rooms as needed according to the conference room log.
• Thoroughly clean conference rooms after meetings, including proper handling of leftover food.
• Ensure conference rooms are neat, orderly, and adequately stocked with office supplies, mugs, glasses, paper goods, and utensils when not in use.
• Check the dishwasher throughout the day, putting away clean dishes and running wash cycles as needed.
• Order food and beverages for meetings and events as required.
• Monitor and update the meeting calendar to ensure accurate scheduling and preparation.

Skills and Abilities:

• Entry to mid-level knowledge of e-mail and Microsoft Word, with an aptitude for learning other office-related software.
• Excellent communication skills.
• Ability to liaise verbally and in writing between clients, visitors, vendors and staff.
• Ability and willingness to work cooperatively and professionally with co-workers and the Office Administrator.
• Flexibility in work schedule, including availability to work overtime as needed.

Education and Experience:

• High school diploma or equivalent.
• Two or more years of work experience in a similar role.

What We Offer:

• A competitive salary and benefits package.
• Opportunities for professional growth and development within a dynamic and supportive environment.
• A collaborative culture that values innovation, integrity, and inclusivity.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.