Blue Chip Talent is an award-winning, woman-owned staffing company that works hard to “Advance Careers Daily”.

We pride ourselves on building lasting relationships. We do this through our unique ongoing touchpoint program, personalized orientation, bi-yearly appreciation lunches, company-sponsored charitable events, and our flagship family Woodward Dream Cruise event.

We also offer industry-leading benefit options:

· Four (4) healthcare plans to choose from

· PTO & Paid Holidays

· Dental & Vision insurance

· Company-paid life insurance

· Long and short-term disability

· 401k with yearly arbitrary match

· Pet insurance

You can count on Blue Chip Talent to be your reliable career coach and advocate. We look forward to connecting with you and guiding you on your career goals.

What you'll be doing:

• Provide direct technology support for employees, including troubleshooting hardware and software issues
• Manage and support the organization’s SaaS applications, ensuring seamless access and functionality for users
• Oversee employee onboarding and offboarding, managing technology setup and ensuring smooth transitions
• Support identity management processes, including user access provisioning, authentication, and security best practices
• Respond to helpdesk tickets, prioritize requests, and resolve issues promptly.
• Collaborate with the Manager, Information Technology to drive IT strategy, support system improvements, and implement new technologies
• Ensure that all end-user devices (laptops, mobile phones, etc.) are properly configured and maintained
• Assist with occasional office relocations or new office setups, providing tech support as needed

Need to have:

• Proven experience in IT support, system administration, or a similar role
• Strong knowledge of SaaS platforms, helpdesk systems, and end-user technology
• Active Directory Experience
• Experience with identity and access management (IAM) and security protocols
• Familiarity with common operating systems (Windows, macOS, iOS, Android)
• Excellent troubleshooting skills and ability to resolve complex technical issues