Are you a skilled leader with a passion for organization, teamwork, and delivering excellent customer service? Join our team as the Office Manager at Scherzinger Pest Control, a trusted, family-owned pest control business dedicated to serving our local community.

About Us

We’ve been providing reliable and high-quality pest control services for over 90 years and pride ourselves on creating a friendly, family-first atmosphere for both our customers and employees. We’re growing, and we’re looking for an Office Manager to oversee our call center and administrative team, ensuring smooth daily operations.

Key Responsibilities

As our Office Manager, you’ll play a crucial role in keeping our office running efficiently. Responsibilities include:

• Leading and managing the call center and administrative staff to ensure excellent customer service and smooth workflows.
• Overseeing scheduling, dispatching, and customer inquiries to optimize operational efficiency.
• Training, mentoring, and developing staff to meet performance goals.
• Ensuring adherence to company policies, procedures, and service standards.
• Managing administrative tasks such as invoicing, reporting, and record-keeping.
• Monitoring performance metrics and implementing improvements to increase productivity and customer satisfaction.
• Handling employee schedules, conducting regular team meetings, and fostering a positive work environment.

What We’re Looking For

The ideal candidate will:

• Have proven experience in office management, team supervision, or a related leadership role.
• Be a strong communicator with excellent problem-solving and organizational skills.
• Thrive in a fast-paced environment while maintaining attention to detail.
• Possess a customer-focused mindset and the ability to juggle multiple priorities.
• Have proficiency in office software and CRM systems (pest control industry experience is a plus but not required).
• Demonstrate a commitment to teamwork and fostering a positive workplace culture.

Why Join Us?

• Work with a close-knit, supportive team that values your contributions.
• Enjoy opportunities for growth and professional development.
• Be part of a local business that treats its employees like family.
• Competitive salary and benefits package, including paid time off, health insurance, 401K employer match, and more.