Job Summary:
The Mailroom Clerk is responsible for providing back-office support in handling daily mail, printing, and delivery tasks. This position involves processing incoming and outgoing mail, organizing deliveries, and assisting with light lifting and basic customer service functions. The role requires strong organizational skills, customer service proficiency, and basic computer knowledge. UCV Bank is seeking a reliable and detail-oriented candidate to manage these essential support tasks.
Key Responsibilities:

• Mail Handling: Sort and distribute incoming mail, packages, and deliveries to appropriate departments and individuals.
• Outgoing Mail: Prepare, label, and send outgoing mail and packages via various shipping carriers.
• Printing and Copying: Assist with printing, copying, and organizing materials as requested by departments.
• Delivery Coordination: Ensure timely delivery of documents and packages within the office or to external locations.
• Customer Service: Provide basic customer service by answering queries related to mail, printing, and deliveries in a professional and courteous manner.
• Light Lifting: Perform light lifting as required when handling heavy packages or deliveries.
• Organizational Support: Maintain the organization of the mailroom and ensure that supplies are adequately stocked.
• Computer Skills: Use basic computer applications to track mail and deliveries, and assist with document printing requests.

Qualifications:

• Customer Service Skills: Excellent interpersonal and communication skills for interacting with internal staff and external vendors.
• Basic Computer Knowledge: Familiarity with basic office software (e.g., Microsoft Office) to manage mail and delivery systems.
• Physical Requirements: Ability to perform light lifting and physical tasks related to mail and deliveries.
• Attention to Detail: Strong organizational skills and attention to detail for sorting and tracking mail.
• Experience: Prior experience in a mailroom or office environment is preferred but not required.

Additional Information:

• Parking: On-site parking will be provided.
• Work Environment: This role will focus on back-office support and does not involve hospitality services for customers.