Imagine Staffing is recruiting for a Quality Assurance Analyst I to work with a premier client within the banking industry. The successful candidate will be responsible for monitoring and/or completing audits of activities within an assigned area of the Bank to ensure adherence to internal policies, processes and external regulations. This is a hybrid role in Buffalo, NY.

Role & Responsibility:

Tasks That Will Lead To Your Success

• Monitor and/or complete audits of activities of a more basic nature within an assigned area of the Bank to ensure adherence to established internal policies and processes and external regulations.
• Identify issues of non-compliance and communicate to appropriate parties as well as the individual employee as warranted to prevent future recurrence.
• Maintain records of discovered deficiencies to support reporting and trend analyses of activities.
• Develop and maintain a current knowledge of the policies, processes and regulations affecting monitoring and/or auditing activities to ensure validity of analyses and findings.
• Identify potential areas for process or procedural improvements.
• Participate in more complex monitoring and/or audit of activities as requested.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Skills & Experience

Qualifications That Will Help You Thrive

• Associate’s degree and a minimum of 1 years' work experience in the area supported, or in lieu of a degree a combined minimum of 3 years' higher education and/or work experience, including a minimum of 1 years' work experience in the area supported
• Proven analytical skills
• Proven verbal and written communication skills
• Prior experience with pertinent spreadsheet, word processing, database and presentation software
• Detail-oriented

Education and Experience Preferred:

• Bachelor's degree
• Prior experience providing written or verbal feedback