Our amazing client in Miami is looking for a Director of Human Resources who can help with our day-to-day people operations for internal purposes This person will help to shape and execute regional people strategy. They will have excellent negotiation and problem-solving aptitude with the ability to multitask and adapt in a fast-paced, dynamic environment. The right candidate will be Bilingual speaking English and Spanish fluently. Also, this person must come from a financial services/banking background.

Roles and Responsibilities:

• Enhances the organization’s human resources by planning, implementing and evaluating employee relations and human resources policies, programs and practices.
• Prepares employees for assignments by establishing and conducting orientation and training programs
• Oversee and process payroll on ADP
• Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations and maintaining records.
• Manages employee compensation, review, new hire and termination process.
• Works to establish employee performance and counseling of goals and measurements to improve employee performance and expectation
• Develops Performance Improvement Plans as needed and may act to counsel management on appropriate recommendations including termination.
• Handles any necessary employee communications to keep managers and employees up to dates on policies, practices and general information.
• Works closely with Senior Management to ensure a high level of employee morale by recommending and managing employee events in an effort to build the company culture and reduce turnover.
• Responsible for all new hires, terminations, exit interviews and the preparation and follow up of severance packages when applicable
• Enforces management guidelines by preparing, updating, and recommending human resource policies and procedures.

Qualifications:

• Strategic business acumen; ability to make business decisions in a dynamic operation

• Exceptional verbal and written communication skills

• Ability to manage complex projects in a global business

• Advanced knowledge of MS Office, HRIS systems, and proven aptitude in learning new technical systems as needed

• Excellent interpersonal, negotiation, and conflict resolution skills

• Strong Analytical capabilities

• Ability to trouble shoot and resolve a variety of complex, highly sensitive employee or people issues

• ADP Payroll experience

Experience/Education/Certifications :

• SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP), Senior Human Resources Professional (SPHR) or equivalent Human Resources Certification

• Bachelor's degree in Human Resources, Business Administration, or a related field required

• 4+ years of People Operations/Human Resources experience, in a fast-paced, dynamic environment.