Eltropy Director of Human Resources

The Director of Human Resources is a key contributor to the strategic and operational components of Eltropy. This position will provide overall direction and guidance to the human resource department and serve as a business partner to the senior leadership team. This position will foster and maintain a world-class work environment and will lead all of the HR talent management and development functions, including HR strategy, HR policy, diversity and inclusion, engagement, compensation, benefits, recruiting and employment, employee relations, HR systems, training and development, separation management, performance management, and succession planning. In conjunction with general counsel, the Director of Human Resources will keep current on international, national and local HR laws and policies that may affect the workforce and will review and implement legal and policy changes that are mandatory to the jurisdictions in which Eltropy operates.

Essential Functions

• Lead and manage all functional HR areas. Ensure successful engagement, planning and execution of divisional strategies.
• Function as a primary change agent for the organization. Be a trusted advisor and business partner to the company's senior leaders, functioning as the expert on people and organizational issues and providing guidance on managing complex employee relations matters.
• Review and make recommendations to the Executive Team for improvement of policies, procedures and practices on human resource and other matters.
• Responsible for organizational compliance with federal and state laws pertaining to all human resource matters.
• Define all human resource training programs and assign the authority/responsibility of human resources and managers within those programs. Provide necessary education and materials to managers and employees, including workshops, manuals, employee handbooks and standardized reports.
• Strategize and lead recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce.
• Lead competitive market research to establish pay practices and pay bands that help recruit and retain superior staff. Assist executive management in the annual review, preparation and administration of the organization's wage and salary program.
• Implement and oversee a comprehensive performance management program/workflow, managed out of Eltropy’s HRIS.
• Prepare dashboards and reporting on weekly, monthly, quarterly, and annual metrics for review by the Head of Finance and wider ELT.
• Recommend, evaluate and participate in staff development activities for all company employees.
• Supervise the staff of the HR department based in the U.S. and India.

Required Education and Experience

• Undergraduate degree and 10 years of experience in human resources at a management level; or equivalent combination of education and experience
• HR experience in numerous functional areas with recent experience in staffing/recruiting, payroll and compensation management, benefits management, training and development, employee relations and organizational design/development
• Demonstrated ability in leveraging key performance indicators to drive organizational success
• Demonstrated strategic planning acumen
• Demonstrated history of successfully managing human resource activities across multiple facilities and across a wide geography
• Demonstrated capabilities in developing and leveraging HR metrics to guide HR effectiveness
• Demonstrated project management and implementation skills
• Demonstrated ability to manage multiple projects/initiatives at once
• Demonstrated process improvement skills
• Exceptional verbal written and interpersonal communication skills with demonstrated presentation skills
• Demonstrated capability in analyzing and designing requirements for automation and tools for HR applications, evaluation and proposal of tools and managing the change globally
• Advanced proficiency in Microsoft suite of products (Excel, Word, PowerPoint) to design impactful presentations and reports
• Demonstrated analytical and problem-solving skills

Eltropy Information:

Eltropy empowers Credit Unions and Community Banks with cutting-edge solutions that ensure their communities have access to the best financial products anytime, anywhere.

Our AI-powered platform offers a comprehensive suite including voice, text messaging, secure chat, video banking, co-browsing, and more to engage your communities.

Whether you're looking to grow members, increase deposits, reduce delinquency, fight fraud, or reimagine your branches, Eltropy has you covered. Proudly rooted in the Community Financial Institution community, we’re here to help you thrive in the AI and digital age.

K1 Investment Management:

K1 builds category leading enterprise software companies. As a global investment firm, K1 assists high-growth businesses achieve successful outcomes. K1 invests alongside strong management teams that continue to guide their organizations on a day-to-day basis. With over 130 professionals, K1 changes industry landscapes by assisting with operationally-focused growth strategies. Since inception of the firm, K1 has partnered with over 200 enterprise software companies including industry leaders such as Apttus, Buildium, Checkmarx, ChiroTouch, Clarizen, ControlUp, Emburse, Granicus, Graduway, IronScales, Employ, Litera Microsystems, Onit, Rave Mobile Safety, RFPIO, Smarsh and WorkForce Software.