Job Overview :

We are seeking a dedicated Medical Office Specialist to join a busy medical facility in St. Petersburg, FL. This role is integral to managing patient appointments, ensuring smooth operations at the front desk, and supporting patient relations. The ideal candidate should have a positive attitude, excellent attention to detail, and a strong willingness to learn and adapt.

Work Schedule :

Monday - Friday, 8:00 AM - 5:00 PM (Onsite position)

Responsibilities :

• Greet patients, answer phones, and assist with patient inquiries.
• Schedule, cancel, and reschedule patient appointments.
• Perform patient check-in and ensure accurate registration.
• Verify patient insurance and demographic information.
• Handle medical records, including filing and retrieval.
• Perform administrative tasks such as copying, faxing, and data entry.
• Collect co-pays and manage payments from patients.
• Assist with balancing daily transactions and entering charges into the system.
• Ensure compliance with facility policies and procedures.
• Collaborate with external healthcare organizations to coordinate patient care as needed.
• Participate in health outcomes reporting and audits as part of patient-centered care initiatives.

Qualifications :

• 1-3 years of experience preferred.
• No formal educational requirements; however, prior experience in a medical office or similar role is beneficial.
• Must be able to maintain confidentiality and work in a fast-paced environment.
• Must be comfortable handling sensitive information and patient interactions.

Skills & Abilities :

• Proficiency in basic office equipment (copier, fax machine, computer).
• Strong interpersonal and customer service skills.
• Ability to manage multiple priorities simultaneously with minimal supervision.
• Excellent organizational and communication skills.
• Ability to handle confidential information with discretion.