JustinBradley’s client, a leading source of mortgage financing, is seeking an experienced Technical Writer to aid in the development of comprehensive documentation in support of a robust governance model involving our device management tools. The ideal candidate will have proven success in a highly technical field, such as software development, computer science, or engineering. Also important in this role is the ability to evaluate and analyze complex information and a natural desire to help people understand it.

Responsibilities:

• Write user-friendly content that meets the needs of target audience, turning insights into language for user success
• Research, outline, write, and edit content, working closely with various departments to understand project requirements
• Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
• Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration
• Evaluate current content and develop innovative methods for improvement

Required Skills:

• Two or more years of experience as an effective technical writer
• Proven ability to quickly learn and understand complex subject matter
• Experience in writing documentation and procedure manuals for various audiences
• Superb written communication skills, with a keen eye for detail
• Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content

JustinBradley is an EO employer - Veterans/Disabled and other protected employees.