Success Factor Manager

Please note, this role is onsite in Southfield, MI, or Newark, CA.

Key Responsibilities:

• Team Leadership: Lead, mentor, and support a team of People Technology analysts responsible for configuring and supporting SAP SuccessFactors, including Employee Central, Performance, Compensation, and Learning modules.
• Stakeholder Collaboration: Partner with HR, Payroll, and other key stakeholders to understand business needs and recommend technological solutions to streamline and automate processes.
• Cross Team Collaboration: Collaborate with the Workforce Software team to ensure the smooth delivery of cross-platform projects.
• System Management: Oversee the timely and high-quality implementation of system upgrades, fixes, and enhancements, adhering to best practices in change management.
• Technical Guidance: Provide expert advice on SuccessFactors best practices, including system configurations, roles and permissions, security, business process workflows, custom reports, dashboards, and integration files.
• Integration Support: Work with integration Subject Matter Experts (SMEs) to ensure seamless integration of SuccessFactors with other HR, Payroll, and IT systems.
• Documentation and Compliance: Ensure comprehensive and up-to-date technical documentation, including design specifications, system configurations, and testing plans for all projects.
• Continuous Improvement: Stay informed about the latest system functionalities, releases, and patches, guiding the team in leveraging these to enhance system performance and capabilities.
• Business Analysis and Design: Perform in-depth business design, analysis, internal consulting, application testing, and design reviews

You Bring:

• Bachelor’s degree in Information Technology, Computer Science, Human Resources, or a related field.
• Proven experience in a leadership role within a customer-facing environment.
• At least 5 years of hands-on experience as a SuccessFactors Techno-Functional Consultant or in a similar capacity, with substantial experience in implementing and supporting SAP SuccessFactors.
• Strong expertise in SAP SuccessFactors, including Core HRIS, Learning, Performance, and Compensation modules.
• Deep understanding of system configurations, workflows, and business rules within SuccessFactors.
• Excellent problem-solving abilities with a knack for analyzing complex business requirements and designing effective solutions.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with stakeholders at all levels.
• Proven track record of managing multiple priorities and meeting project deadlines.

Preferred Qualifications:

• SAP SuccessFactors certification(s) are highly desirable.