*CRISIS SERVICES SPECIALIST - TRAVERSE CITY*
*PAY: $58,399 - $66,899*
*BENEFITS:*
* Medical Insurance (4 options)
* Dental Insurance (2 options)
* Vision Insurance (2 options)
* Health Savings Account
* Healthcare and Dependent Care Flex Spending Account
* MERS Retirement Plan (with Employer matching up to 5%)
* Guaranteed step increase every year on your anniversary
* Paid Time Off (18 days in 1st year)
* Holidays (13 years)
* Sign On Incentive
* Referral Bonus (when you refer someone to join our team)
* Employee Assistance Program
* Short Term Disability
* Long Term Disability
* Accidental Death & Dismemberment Insurance
Northern Lakes Community Mental Health Authority (NLCMHA) recognizes the value of and employs people with lived experience and believes strongly in Recovery and a Culture of Gentleness. To this end, this position requires a commitment to creating and maintaining a culture that "Expects Recovery" and "Encourages Gentleness."
Northern Lakes Community Mental Health Authority is seeking a Crisis Services Specialist in the Traverse City office IN our Grand Traverse Center for Mental Wellness (aka GTCMW). Employees in this clinical position are responsible for ensuring continuity of services, with a primary responsibility for crisis and access functions in a 24/7 crisis walk-in center and mobile services in the community. Will act on behalf of consumers to assure that services are offered consistent with the Board's mission statement and applicable policies and procedures. The Crisis Services Specialist understands that a crisis is self-defined and provides crisis intervention, assessment, and referrals needed to link the consumer with additional resources and to varying levels of care for mental health and substance use treatment as needed. The Crisis Service Specialist reports to the Operations Manager as assigned. This position has no direct supervisory responsibilities.
*ESSENTIAL POSITION FUNCTIONS:*
* Provide crisis intervention and de-escalation to consumers in need. These services will be delivered face to face in the walk-in center, in the community as a part of mobile crisis support, remotely over the phone or other device, and in the jail
* Provide access functions to link consumers to services with NLCMHA including Access Screenings and potentially pre-hospital admission screenings
* Complete and follow up with petitions for mental health treatment. Be able to provide consultation with other departments and community members who need assistance with the petitioning process
* Provide indirect services, including case consultation and coordination, advocacy, and referral
* Participate actively in staff development activities including unit meetings, supervisory meetings, community meetings, applicable conferences, and review of current literature regarding services
* Work cooperatively with jail staff, Primary Care Physicians, local courts, Family Independence Agencies, Schools, ISD, Substance Abuse and other providers to promote provision of quality community-based services
* Work cooperatively with other agency staff and different programs to insure provision of quality services
* Participate actively in Utilitization Review, other Quality Assurance programs, in periodic evaluation of service output, impact of service delivery, and program planning
* Complete documentation of assessments, person centered plans, review of compliance with documentation and contract requirements, quarterly reviews, and terminal evaluation summaries within time frames prescribed by unit policy in accordance with Medicaid and/or other third-party payer standards (including managed care)
* May participate in interventions, assessments, and other aspects of crisis services during and after hours, as necessary
*QUALIFICATIONS & COMPETENCIES:*
* Credentialed by NLCMHA to provide services in this professional discipline
*LICENSING or CERTIFICATIONS:*
* Must have licensure with the State of Michigan as a fully licensed professional:
* LBSW
* LLBSW
* Must maintain licensure
*MINIMUM EDUCATION & EXPERIENCE:*
* Bachelor's Degree in Social Work from an accredited university required
*WORKING CONDITIONS/PHYSICAL REQUIREMENTS:*
* This position may require irregular hours
* This position may require travel by personal vehicle if an agency vehicle is not available
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
* Occassionally: Lifting up to 25 lbs. with or without assistance, Stretching/Reaching, Exposure to blood borne pathogens and infectious disease, Exposure to hazardous material, Stooping (bend at waist)
* Frequently: Hand/finger dexterity, Talking in person, Talking on the telephone, Hearing in person, Hearing on the telephone, Vision for close work
Job Type: Full-time
Pay: $58,399.00 - $66,899.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Flexible schedule
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Retirement plan
* Vision insurance
Work Location: In person