Business System Analyst (Merchant Products and Pricing) - TX

This range is provided by Synechron. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

$110,000.00/yr - $120,000.00/yr

We are seeking a Business Systems Analyst (BSA) with a robust background in merchant products, pricing strategies, and merchant onboarding processes. The ideal candidate will have experience working with leading merchant acquiring companies and will be proficient in Agile methodologies. This role will focus on enhancing our merchant offerings and ensuring seamless onboarding experiences for new clients.

The Role

Responsibilities:

1. Collaborate with cross-functional teams, including product management, sales, and engineering, to gather and document business requirements related to merchant products, pricing, and onboarding processes.
2. Analyze existing merchant product offerings and pricing structures to identify optimization opportunities and improve competitive positioning.
3. Develop comprehensive documentation, including business requirements, functional specifications, user stories, and process flows, ensuring alignment with Agile principles.
4. Facilitate the merchant onboarding process by defining requirements, creating onboarding workflows, and ensuring a smooth experience for new clients.
5. Conduct market research and competitive analysis to inform pricing strategies and enhance merchant product offerings.
6. Work closely with technical teams to implement new merchant products and onboarding solutions, ensuring compliance with industry standards and regulatory requirements.
7. Monitor and evaluate the effectiveness of onboarding processes, gathering feedback from stakeholders to drive continuous improvement.
8. Utilize Agile methodologies to assist in the creation and prioritization of product backlogs, ensuring timely delivery of high-impact features and enhancements.
9. Provide training and support to internal teams on new merchant products, pricing strategies, and onboarding procedures.
10. Analyze data and performance metrics to derive insights for product and process improvements.

Requirements:

1. Experience as a Business Systems Analyst or in a similar role, with a strong domain expertise on merchant products, pricing, and onboarding.
2. Proven experience in payment processing and merchant acquiring, with a preference for candidates from leading merchant acquiring companies.
3. Strong understanding of Agile methodologies and experience working in Agile teams.
4. Excellent analytical and problem-solving skills, with the ability to interpret complex data and drive actionable insights.
5. Exceptional communication and interpersonal skills, capable of engaging with diverse teams and stakeholders.
6. Experience with pricing strategy development and competitive analysis is highly desirable.
7. Knowledge of regulatory compliance and best practices in the payment processing industry is a plus.

We can offer you:

1. A highly competitive compensation and benefits package
2. A multinational organization with 58 offices in 21 countries and the possibility to work abroad
3. Laptop and a mobile phone
4. 10 days of paid annual leave (plus sick leave and national holidays)
5. Maternity & Paternity leave plans
6. A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
7. Retirement savings plans
8. A higher education certification policy
9. Commuter benefits (varies by region)
10. Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
11. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
12. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
13. Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms
14. A flat and approachable organization
15. A truly diverse, fun-loving and global work culture

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Information Technology

Industries

Financial Services and Banking