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Base pay range:

$52,000.00/yr - $62,400.00/yr

Senior Technical Recruiter at Ledgent Technology

This is a 100% on-site position

Available Shift (4 days a week):

• Sunday to Wednesday (6am - 5pm)
• Wednesday to Saturday (4pm - 3am)

Summary

Our Operations Support team is responsible for supporting Terminal Operations utilization of technology systems, which includes RFID, OCR, and GPS solutions. Training will be provided on the terminal's specific operating environment.

Key Responsibilities

• Continual learning of operational and systems processes
• Perform thorough system checks prior to each shift to ensure smooth operation
• Assist in supporting and troubleshooting the Terminal's various Applications
• Monitor and support Terminal systems, including but not limited to OCR, GPS, and RFID
• Monitor and support system hardware nodes: mobile data terminals and workstations as needed
• Meet customer service levels and follow escalation procedures during system failures
• Provide outstanding customer service and support to clients

Qualifications

• Bachelor's Degree from an accredited four-year college or university with a degree in Computer Science, Information Technology, or a closely related field, preferred but not required.
• At least 2 years of progressively responsible experience in an information technology environment
• Must have strong analytical skills, including the ability to extract, compile, and analyze data
• Excellent verbal and written communications skills
• Ability to work safely and independently when necessary
• Stand out work ethic
• Punctual
• Must be able to qualify for a Transportation Worker Identification Card and pass internal background screen.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Desktop Computing Software Products