This range is provided by HCLTech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$145,000.00/yr - $150,000.00/yr

Global Sales, Leadership & Strategic Hiring | C-Level hiring | Supercharging Progress !!

We are HCLTech , one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

Key Responsibilities:

Focus on Semiconductor segment in USA – primarily focussing on customers in San Diego. Driving primarily growth for Engineering Research & Development services in the Semiconductor space as well as supporting other areas in IT Infrastructure & Application development services, Digital Process Operations Services, HCL Software portfolio.

1. Sales & Business Development

• Identify opportunities to grow HCL’s business and build a plan to maintain a healthy pipeline of projects.
• Present HCLTech solutions & offerings.
• Understand client requirements and propose right HCLTech Solutions, services & IP Solutions.
• Collaborate with pre-sales, Centre of Excellence team to prepare proactive proposals, SOWs and present to customer.
• Negotiate contract parameters and Service Level Agreements.
• Review and approve all commercials being submitted to client and ensure deal closure.
• Responsible for complete Order booking, Revenue, Profit & Loss tracking, and reporting.

1. Client Relationship Management

• Cold calling and lead generation. Work with inside sales team and pre-sales team on the lead generation.
• Open accounts and build rapport with key stakeholders and also build trust & long-term relationships.
• Manage customer interactions and communication.
• Active lead management for customer enquiries and responding to RFIs and RFPs.
• Conduct monthly governance & Quarterly steering committee meetings with relevant stakeholders.
• Review with customer periodic basis project health dashboard and tracking of key issues.
• Maintain opportunities in CRM software for management visibility and analysis.

1. Develop Business Strategies

• Work with delivery and sales support to develop Offerings/Propositions for each customer. Work with other Sales Leaders in other Geos focusing on the same accounts.
• Understand client’s future roadmap and draft strategy to grow business.
• Preparation of quarterly forecast and business plans.
• Conduct workshops and business reviews to provide solutions on common client challenges.
• Focus on HCL’s key areas and try to market them to clients.
• Understand competitor’s landscape and devise a countermeasure strategy.
• Devising a plan to maximize stakeholder mapping.
• Work with alliances & ecosystems to position new software/hardware solutions.

1. Conflict Management and Resolution

• First point of escalation for any issues raised by the client.
• Provide quick resolution to any issues raised by the client.
• Enhance customer experience by effective grievance handling, communication management and resource management.
• Prioritize the areas of conflict, find a creative solution acceptable to everyone and develop a plan to work towards it in a timely manner.
• Ensure proper communication to client’s Sr. Leadership & Client Partner.

Qualifications:

• Bachelor’s degree in engineering with minimum of 6 years relevant experience in Service Sales.
• Experience in Engineering Sales and/or IT Enterprise Sales is essential. Master’s in business management degree is desirable.
• Experience in Semiconductor domain/Product Mfg domain is desirable.

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Industries: IT Services and IT Consulting