The Global Talent Acquisition (GTA) Team is looking for a Coordinator who shares GM’s vision and interest in providing an exemplary customer service experience to our North American based candidates. Applicants who have a customer service focus, a passion for providing superb candidate care and always looking for new ways to improve or automate processes will be key to your success. Partnering with our Recruiters to deliver a candidate centric hiring experience requires expert judgment and attention to detail to support our growing Software & Services organization.

What You’ll Do

• Schedule complex interviews with excellent candidate care

• Manage scheduling conflicts and calendar changes from candidate and interview teams

• Educate Recruiters and other stakeholders on how to best use interview scheduling tools

• Provide outstanding candidate care. Ensure timely and accurate feedback to all inquiries for our Candidates, Recruiters, Hiring Managers and HR Partners

• Provide in-person candidate greeting and onsite interview support

• Monitoring background checks and drug screens during the pre-employment stage, providing status updates and escalations where needed to ensure timely start dates

• Manage and maintain candidate trackers in alignment with the Applicant Tracking System and candidate pre-employment results

• Communicate to recruiting team any challenges throughout the recruiting, interviewing, and pre-employment process

Your Skills & Abilities (Required Qualifications)

• Proficiency in Microsoft Suite products (Outlook, Excel, Teams)

• Agility to quickly learn new processes and recruiting technologies

• Excellent customer service skills both written and verbal

• Strong administrative and organizational skills

What Will Give You A Competitive Edge (Preferred Qualifications)

• Proficiency in using applicant tracking system (particularly Workday), and background check vendor tools (like HireRight)

• Previous experience supporting recruitment of technical roles in a fast-paced environment, particularly in big tech companies

• Minimum 2 years supporting recruiting activities in a Coordinator capacity (including complex interview scheduling and monitoring background checks with adjudication)