Director of Client Services

We are seeking a senior leader to guide client strategy and communication and drive impactful brand initiatives within a dynamic marketing agency environment. This role is responsible for overseeing high level client relationships, shaping strategic plans, and ensuring the smooth execution of key initiatives. The ideal candidate will bring a strong background in both digital and traditional marketing, along with experience managing budgets and delivering insightful reporting.

Key Responsibilities:

• Develop and communicate high-level brand strategies that align with client objectives and drive value.
• Lead and mentor a team, providing strategic direction and ensuring consistent messaging across campaigns.
• Oversee account planning and execution, ensuring alignment with client goals and seamless delivery.
• Manage account budgets and oversee financial alignment with strategic initiatives.
• Act as the main point of contact for high-value accounts, ensuring clear communication and prompt issue resolution.
• Monitor and report on campaign performance, providing insights to drive continuous improvement.
• Identify growth opportunities, ensuring a proactive approach to client satisfaction.

Qualifications:

• 10+ years of experience in client-facing roles within a marketing or agency setting.
• Proven leadership skills with experience managing and developing high-performing teams.
• Strong knowledge of digital and traditional marketing channels.
• Experience with budget management and reporting.
• Excellent communication and relationship-building abilities, especially with senior-level stakeholders.

If you’re a strategic thinker with a track record of building successful client partnerships, we’d love to connect!