Job Description Job Description General Responsibilities Responsible for assisting the Property Manager in maintaining the physical asset and maximizing the financial returns from that asset in accordance with the owner’s objectives; Assist Property Manager and Regional Manager with special projects and administrative tasks. Essential Duties Maintain cordial and professional relationship with the following: All residents, ensuring consistent application of property policies. Other departments within the company, including accounting and human resources. Clients, the community, HUD federal, state and local governments, etc. Suppliers, vendors and professionals servicing the company or property. A. Ensure the Physical wellbeing of the Property: Supervise maintenance staff, including building maintenance manager, maintenance supervisor and any contract workers; Supervise scheduling of maintenance work; Establish rotating schedule of personnel for emergency maintenance; Make regular follow-up inspections on maintenance work; Make regular inspections of grounds, including all common areas; Supervise all vacant apartment make-ready procedures; Make recommendations for physical repairs, replacements and/or improvements. Make recommendations for supplies, materials and equipment. Recommend expenditures within budget allocations; Evaluate maintenance operations periodically to determine cost efficiency. Knowledge of Property Manager’s location at all times when he/she is absent from the office. B. Tenant Management: Ensure timely payment of rents; Process and complete residential applications in property management software program (One-site); Eliminate lost revenues due to vacancies; Enforce evictions for non-payment of rent; Exercise sound judgment regarding property expenditures. C. Marketing and Leasing: Assist in preparation of advertising and marketing programs; Assist in preparation of regular market surveys; Assist in preparation of weekly and monthly reports; Provide for resident recruitment, selection, qualification, lease administration and apartment preparation for move-ins in accordance with corporate policies and procedures; Make recommendations to improve marketing and leasing programs; Ensure compliance with fair housing guidelines and HUD guidelines (where applicable). D. Administration: Coordinate communication of information between the property and corporate office; Perform any other duties that may be assigned by the Property Manager; Implement HUD procedures, selection criteria, policy and is knowledgeable on issues pertaining to these; Identify hazards and potential liabilities; Friendly, helpful and considerate of all residents; Serve as on-call representative providing evening, weekend and holiday emergency service; Assist at other properties as assigned. Company Description Quantum Real Estate Management LLC, is a residential management company specializing in HUD, tax-credit, and municipal developments headquartered in Bethesda, MD Company Description Quantum Real Estate Management LLC, is a residential management company specializing in HUD, tax-credit, and municipal developments headquartered in Bethesda, MD